FAQs

  • PS. Author is bad at explaining with words, so to save your brain cells, please watch our tutorial video.
    PSS. we use the term press instead of ironing because you are supposed to press the iron instead of dragging the iron around.

    Can I use a normal iron for the stickers/patches?

    Yes! Just heat the location for 10seconds before placing your patch/stickers on and pressing it with your iron.

    For iron on stickers, you are recommended to use either a cloth or our heatpress cover to protect the sticker and your iron.

    How do I mix both iron on stickers and patches.

    Start off with the stickers and wait for it to cool before peeling the film. Once the film is off, you may place the patches on top of the stickers and cover it with our heatpress cover before pressing it with your iron. It is recommended to use our heatpress cover if you are heating up the stickers without the film. (Watch our video for clearer instructions.)

    How long do I have to iron the patches?

    This would depend on your base item and your choice of patch. For normal cotton shirts, 20 seconds would suffice. If you feel that it is not firmly sticked on, you may flip the shirt and give it another press from the back.

    For base items that are thicker such as denim jackets, you may have to repeat the process 2-3 times for it to be firmly sticked on.

  • All orders are sent out within 3 working days. During peak period such as Public Holidays, we will take up to 7 working days. Please rest assure that we will try our best to send ASAP!

    Local shipping
    All orders within Singapore are shipped at a flat fee of $4.

    For orders above $80 SGD, please indicate code FREESHIPPING80 for free shipping! :)

    Overseas Shipping
    For overseas shipping, it is at a flat rate fee of $18.

    For orders above $200 SGD, please indicate code Yay200 for free overseas shipping! :)

  • Unfortunately, we are unable to offer refunds, returns or exchanges. All sales are final.

    But in the event that you really have to cancel your order, please do DM us on IG @ttyladies and we will see if we can help you.

  • Unfortunately, we are unable to cancel your order once the order has been placed.

    But in the event that you really have to cancel your order, please do DM us on IG @ttyladies and we will see if we can help you.